This Privacy Policy explains how LUMINICAD LLC ("we", "us", or "our") collects, uses, discloses, and protects your information when you use our website, products, and services (collectively, the "Services"). By accessing or using our Services, you agree to the terms of this Privacy Policy.
Effective Date: June 12, 2025
LUMINICAD LLC is committed to protecting your privacy and ensuring transparency regarding the collection, use, and disclosure of your personal information. This Privacy Policy describes our practices regarding the information we collect from users of our Services, how we use and safeguard that information, and your rights in relation to your data. By using our Services, you acknowledge that you have read and understood this Privacy Policy.
Personal Data means any information relating to an identified or identifiable individual, including but not limited to name, email address, or other identifiers.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Cookies are small files placed on your device to help us analyze usage and improve your experience.
Data Controller is the entity that determines the purposes and means of processing personal data.
Service Provider means any natural or legal person who processes data on behalf of LUMINICAD LLC.
We collect information you provide directly to us, including when you create an account, upload or create project files, submit feedback, or contact support. This may include your name, email address, account credentials, payment information, and any content you upload or generate using our Services.
When you use our Services, we automatically collect certain information about your device and usage. This includes your IP address, browser type, operating system, device identifiers, access times, pages viewed, and actions taken within the Service. We may also use cookies and similar tracking technologies to enhance your experience and analyze usage patterns. You may control the use of cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our Services.
If you sign in or interact with our Services through third-party platforms (such as Google or GitHub), we may receive information from those platforms as permitted by their privacy policies. We may also receive data from integrations with cloud services or plugins you choose to connect. The information we receive may include your name, email address, profile picture, and other information you authorize the third party to share with us.
If you are a resident of the European Economic Area (EEA), United Kingdom, Switzerland, or California, you may have additional rights under applicable data protection laws, including the GDPR and CCPA/CPRA. These may include the right to lodge a complaint with a supervisory authority. Please contact us for more information or to exercise your rights.
We implement industry-standard security measures to protect your data, including encryption, access controls, secure data storage, and regular security reviews. We restrict access to personal data to authorized personnel and require our service providers to do the same. While we strive to protect your information, no method of transmission or storage is 100% secure. We encourage you to use strong passwords and protect your account credentials. In the event of a data breach, we will notify affected users and relevant authorities as required by law.
We retain your personal data for as long as your account is active or as needed to provide our Services. We may also retain and use your information to comply with legal obligations, resolve disputes, enforce our agreements, and for legitimate business purposes. When your data is no longer required, we will securely delete or anonymize it in accordance with our data retention policies and applicable law.
Our Services are not intended for children under the age of 13 (or 16, where applicable by law). We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete such information promptly. If you believe a child has provided us with personal data, please contact us immediately at support@luminicad.com.
Your information may be stored and processed in countries outside your own, including the United States. We comply with applicable data protection laws and implement appropriate safeguards for international data transfers, such as Standard Contractual Clauses for users in the EEA, UK, and Switzerland. By using our Services, you consent to the transfer of your information to countries that may have different data protection laws than your country of residence.
Our Services may contain links to third-party websites or services. This Privacy Policy does not apply to those third parties, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit before providing any personal information.
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. If we make material changes, we will notify you by email or through an in-app notification. The updated policy will be effective as of the date indicated at the top of this page. We encourage you to review this policy periodically to stay informed about our privacy practices.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Email: support@luminicad.com
You may also write to us at our business address, available upon request.